For current tenants
Tenant information
Everything you need as a Green American tenant: how to pay rent, when it's due, who to contact and how to request repairs.
Emergency? Call (856) 796-3780 right away, any time.
Major leaks or flooding, no heat in cold weather, sewage backups, electrical hazards, or a home you can't secure. If you smell gas or see fire, leave the home and call 911 first.
Rent due dates and reminders
- Rent is due on the 1st of each month unless your lease says otherwise. Your lease lists your grace period and any late fees.
- We send a friendly reminder a few days before rent is due.
- Pay a day or two early so your payment arrives on time.
- Set a monthly reminder on your phone for the last week of the month.
Payment questions
Question about your balance, a payment that didn't go through, or trouble paying on time? Contact us before the due date so we can help.
(856) 796-3780 (Mon–Fri, 9 AM–5 PM)
[email protected]
4991 NJ-42 Suite 8, Turnersville, NJ 08012
Tenant questions
Can't find your answer? Call (856) 796-3780 or email [email protected].
Rent is due on the 1st of each month unless your lease says otherwise. Check your lease for your grace period and any late fees.
Scan the QR code on the Pay rent online page with your phone camera or banking app and send your payment through Zelle. Include your property address and unit number in the memo.
Zelle sends you a confirmation when your payment goes through. Save it for your records. If you need a formal receipt or ledger, email [email protected].
Contact us before the due date. Call (856) 796-3780 or email [email protected]. It's always better to talk to us early so we can discuss your options.
Use the repair request form, or email us with a description and photos. For emergencies, call (856) 796-3780 right away.
Anything that threatens safety or could cause serious damage: no heat in winter, major water leaks or flooding, sewage backups, electrical hazards, a broken exterior door or lock, or no water. See maintenance emergencies. If you smell gas, leave the home and call 911 and your gas utility first.
Please ask us in writing first. Most changes need the owner's approval under your lease.
Give written notice according to your lease and email it to [email protected]. We'll send move-out instructions and schedule a walkthrough. See moving out.