Tenant Information
Everything you need as a Green American tenant: how to pay rent, when it’s due, who to contact, and how to request repairs.
How to Pay Rent with Zelle
Paying rent online is fast and free. Follow these steps every month:
- Open your phone camera or banking app. Most banks have Zelle built into their mobile app.
- Scan the QR code shown here. The Zelle recipient will fill in automatically.
- Check the recipient name matches the payment details in your lease or welcome letter before you send.
- Enter your full rent amount and add your property address, unit number and the month in the memo (e.g. “12 Main St Apt 2 – December rent”).
- Send and save your confirmation. Zelle sends you a receipt once the payment goes through.
Due Dates, Reminders & Payment Help
Rent Due Dates
Rent is due on the 1st of each month unless your lease says otherwise. Your lease lists your grace period and any late fees.
- We send a friendly reminder a few days before rent is due
- Pay a day or two early so your payment arrives on time
- Set a monthly reminder on your phone for the last week of the month
Payment Questions or Concerns
Have a question about your balance, a payment that didn’t go through, or trouble paying on time? Contact us before the due date so we can help.
- (856) 796-3780 (Mon–Fri, 9 AM–5 PM)
- [email protected]
- 4991 NJ-42 Suite 8, Turnersville, NJ 08012
Submit a Maintenance Request
How it works
- Fill out the form with as much detail as you can. Photos help: email them to [email protected] with your address in the subject line.
- We review your request and contact you, usually within one business day for routine repairs.
- We schedule a qualified contractor and confirm the appointment with you.
- We follow up after the repair to make sure the problem is fixed.
Maintenance Request Form
Fields marked * are required.
When is rent due?
Rent is due on the 1st of each month unless your lease says otherwise. Please check your lease for your grace period and any late fees.
How do I pay rent?
Scan the QR code on this page with your phone camera or banking app and send your payment through Zelle. Include your property address and unit number in the memo.
Will I get a receipt?
Zelle sends you a confirmation when your payment goes through. Save it for your records. If you need a formal receipt or ledger, email [email protected].
What if I can't pay on time?
Contact us before the due date. Call (856) 796-3780 or email [email protected]. It's always better to talk to us early so we can discuss your options.
How do I submit a maintenance request?
Use the maintenance request form on this page, or email us with a description and photos. For emergencies, call (856) 796-3780 right away.
What counts as a maintenance emergency?
Anything that threatens safety or could cause serious damage: no heat in winter, major water leaks or flooding, sewage backups, electrical hazards, a broken exterior door or lock, or no water. If you smell gas, leave the home and call 911 and your gas utility first.
Can I make changes to the property, like painting or a new appliance?
Please ask us in writing first. Most changes need the owner's approval under your lease.
How do I give notice that I'm moving out?
Give written notice according to the terms of your lease and email it to [email protected]. We'll send you move-out instructions and schedule a walkthrough.